| Customer from South Africa |
2010-03 |
Hi Jacky,
I just want to thank you for the excellent service. I ordered some parts for my Walkera 4# about 7 days ago, and I recieved my package even earlier than expected (In fact 2 days earlier than promised).
Thank you very much, will let all my Soth African buddies know about your fast and efficinet service. |
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| Customer from Czech Republic |
2010-03 |
Dear Mr. Jacky Lee,
Thank you very much!
My order arrived OK. Package arrived just seventh day from placing my order and without any problems with customs, it´s great!
All five small helicopters I ordered are bautiful and very nice flying. My friends and me are very pleased.
I´m sure I will order again from you! |
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| Customer from United States |
2010-03 |
Just recieved my purchase, very pleased with the delivery, good packaging not like some items I've recieved from H.K. I will be purchasing again. |
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| Customer from United States |
2010-03 |
I recieved my heli today and wanted to say Thank you for getting this to me so quickly and everything looks good and seems to work good. Thanks again! |
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| Customer from United States |
2010-03 |
I read the testimonials from customers and everyone says how pleased they are with the fast shipment.
I thank you for the quick response and hope it will ship as soon as possible!
Thanks again |
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| Customer from Australia |
2010-03 |
Hi, I would like to say thankyou for your quick, and efficient delivery of my purchases, l have purchased items from you on two occassions, and both times have recieved them sooner than expected.
l am very happy to recommend you to anyone that is into this hobby.
once again, thankyou, and will continue to do business with you. |
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| Customer from France |
2010-03 |
Hello from France,
I just reveive my order.
Here, we're Saturday 6th of february.
It's a hight speed delivery from China (8 days from order to delivery), and
I thank you so much for that.
I'll do business again with you for sure.
Have a good day.
Best regards |
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| Customer from United States |
2010-03 |
WOW! HeliPal You have done it again!, My SoloPro was as promised,The Delivery was on time,the packaging was as always PERFECT!. The Heli wa clean and STABLE!. The dual rate is a PLUS for all types of flying. HeliPal is my flying pal! And you cant beat the PRICES..Thanks again. |
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| Customer from Sweden |
2010-03 |
Dear Jacky Lee
I have just recieved my latest Walkera mini chopper from you and I just want to say that your service is as good as usual. The heli and other items came with hardly any waiting time at all! After having flown, and partly struggled, with the 4#3B for about a year and finally managed to cope with it fairly well, I find the CB100 so nice! It is so predictable, so stable and easy to handle that it is nothing but a real joy to fly. So happy! |
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| Customer from Kuwait |
2010-03 |
I have received my stuff today and they are in excellent condition
And they had been packed in a very beautiful box
i started to open the box and i found everything inside in a perfect condition
and i have tryed the helicopter and its works well
so Thank you and thank you very much helipal
And certainly I'm going to deal with you many times guys because you are the best
Thanks again |
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| Customer from United States |
2010-03 |
Dear Jacky Lee
I got the new Carbon Fiber Storm 450 Thank you it works great. I have flown it up 4 times and it is still going strong. Thank you very much. |
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| Customer from United States |
2010-03 |
It is remarkable that I have received this helicopter today!
It is beautiful and arrived in perfect shape, simple and detailed.
I cant wait, and I already fly a small coaxial and hope this will jump me ahead.
I will set it up tonight to check the electronics
I cant believe you got this here so FAST.
Thank you |
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| Customer from Romania |
2010-03 |
Hello
Just wanted to thank you very much for the replacement heli. This time it has arrived ok. Test-flied it a little yesterday and works great.
Thank you again for your support and I will surely return for more orders. |
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| Customer from Germany |
2010-03 |
Hello Jacky
The package has arrived after six days in Germany, as always good.
The HM 4G6 is already my second heli from you
Except for a few tweaks, flying well out of the box.
I have tested in the living room and ordered the same from you five new blades.
Is too much furniture in the room :-)
'm Cautiously until the leaves are here. |
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| Customer from France |
2010-03 |
Hi Chris,thanks a lot for your support and for the new batterie.Im very happy of you and the service i had when one probleme come.I will buy again in your great store.
Thanks again. |
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| Customer from Belgium |
2010-03 |
Sir,
I received this morning my order.
I appreciate the packing and the high speed delivery to Belgium Europe.
All my doubs about 'online- ordering' to Hong-Kong disapeared.
Many thanks. |
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| Customer from South Africa |
2010-03 |
Hi,
I have received my order in 4 days and in perfect condition. I am very pleased with the service I received from Helipal and will order from you again in the future and I will strongly recommend you to anyone. |
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| Customer from United States |
2010-03 |
Hi,
Thanks for the prompt dispatch and safe delivery. It is great to be able to track the shipment all the way from Hong Kong to Alaska.
My CB100 says thanks for the HM-CB100-Z-19 Servo – the little bird is up and flying again :-) |
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| Customer from United Kingdom |
2010-03 |
Just a quick note of thanks for the excellent service you have given me. Twice now since Christmas, I have managed to break bits on my E-Sky Honeybee V2 and both times, you have sent the spares I needed in less 5 days, which is made all the more impressive by the fact that Hong Kong is half way round the world from the UK! There are dealers I have used in my own country who have struggled to provide that speed of delivery and certainly not at your prices. Very happy to recommend you. |
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| Customer from United Arab Emirates |
2010-03 |
Dear Mr. Chris Lee,
Thank you very much for your quick reply. I really appreciate your effort & I have already started to convince my friends to purchase from helipal.com. Actually, my last order of 4 simulator cables are ordered by my friends thru me. Therefore, as your good service continues, our order will keep on going. |
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| Customer from United States |
2010-03 |
Recieved the new reciever today and installed it, Lama is working fine, Thanks for taking care of this, good service will keep me coming back for more. |
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| Customer from Mexico |
2010-03 |
Dear Mr. Lee
It is gratifying to know they are a serious company in the market, is the first purchase I make with you and the product arrived in 6 days, as indicated. I hope they continue this excellent service always giving. |
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| Customer from Singapore |
2010-03 |
This is the first time I purchased from Helipal. Initially, when I receive my CB100, I wondered why the transmitter aileron trim is not at 50% but at 78% to the right. Then later I realise that it was because you guys have actually trimmed the heli before shipping it out. What a pleasant surprise! Great Service indeed |
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| Customer from United Kingdom |
2010-03 |
Hi,
I would just like to say thanks for a speedy and reliable service. The quickest delivery i’ve had from Hong kong.
Keep up the good work. |
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| Customer from Greece |
2010-02 |
Mr Lee,
My order arrived today,safe and intact.Thank you for your fast response.I'm now charging the battery,can't wait to fly my new heli.
Thanks again and best regards, |
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| Customer from Luxembourg |
2010-02 |
Hi The FlightClub57 from France and Luxembourg is very pleased with using Helipal services for Helis and spare parts, Delvery is always on time and price are good, thanks Jacky |
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| Customer from Belgium |
2010-02 |
Dear Helipal,
I receive today my CB100.
And Extra parts for my 4G6 and CB100.
It’s awesome heli.
Very little, agile and fun to fly.
Its flies better then the msr outside in the small breeze.
The msr is a heli for inside flying.
Thx Chris and Jackee for the good service. |
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| Customer from United States |
2010-02 |
My apologies for sounding upset. It took some time to figure out what was wrong with the flight.. You guys delivered very quickly to the US, had the best prices around, and the Gift Package was absolutely great !! No other website carried that for the CB180Q. Flying time is great, powerful heli, and flies with ease with stability. The site said it would take around 6-10 days and it took 7. The fact that I could track the mail from the origin was great, without having to go to a totally different site to see where the package was. Great experience, and wouldnt hesitate for a second to buy stuff from you guys again.. |
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| Customer from Brazil |
2010-02 |
HI. I'M LIVE IN BRAZIL.
I LOVED SMALL HELICOPTERS AND I GOT MINE TODAY. THANKS.
I HOPE IS THAT EVERYTHING GOES. WERE FIVE DAYS OF WAITING AND WENT FAST. CONGRATULATIONS.
SO I TEST IT, I CONTACT. |
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| Customer from Canada |
2010-02 |
I have ordered twice now from here . They make it so simple to get the parts . The first time i ordered it only took 10 days for me to get the parts .This time it was only 6 . I will recommend to any one to order from here.
Thanks |
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| Customer from Canada |
2010-02 |
Thank you for the parts they have arrived very quickly and the service is
highly recommended.
Very happy customer |
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| Customer from Canada |
2010-02 |
You guys have the best customer service i have ever encountered. That is why i always refer you to all my friends and why i will refuse to buy anything from any other hobby stores. Other than my friend sold me his walkera cb100 because he cant fly it lol and neither can i, i have crashed it so many times so i will be ordering many parts from you soon lol. Thanks and i look forward to doing more business with you. |
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| Customer from Canada |
2010-01 |
Thanks for the help Jacky, it had been a while since I flew a non co-axial heli and I didnt realize these tail rotors needed some warp up time like they do. Lesson learned. Thanks again for your help and the repair to the Xray.
I am really enjoying the CB100 now. Very cool heli. |
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| Customer from Belgium |
2010-01 |
Very good service, recommended.
The products are ok.
The delivery is quick without customer problems.
I want buy more heli’s.
The next order is a CB100 and the ufo with parts.
Pay attention how you pay the heli’s.
Always in USD nexttime.
THX Jacky and Chris |
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| Customer from Oman |
2010-01 |
I would like to thank jacky for the great service, with all parts in stock and great delievery times especilay deleivery to the middle east.
Its great that I can see my shipping rates while im adding parts to my shopping cart.
I will defnetly be recommending your site to others!! |
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| Customer from South Africa |
2010-01 |
Hi Jacky / Chris,
Thanks for your outstanding service! This was my second order with you guys and it arrived within 9 business days to South-Africa. Everything is spot on and the packinging was perfect! I've decided to only buy from you in future and not the local reseller because of the price and service that I get from you.
Many thanks! |
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| Customer from Brazil |
2010-01 |
Hi evebody !
I'm from Brazil and I've make my 1st purchase on Helipal.com.
And I'm here to say THANK YOU for evebody that made my purchase a sucess !
I've just received my helicopter and I enjoy it so much.
Best Regards for all !
Thanks a lot ! |
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| Customer from Australia |
2010-01 |
hi just want too say thanks for the speedy delivery i ordered my heli on wed the 20th and its arrived already in perth on the 22nd this must be some sort off record lol...thanks |
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| Customer from United States |
2010-01 |
This is my first time ordering from you.I want to thank you for having the parts i needed in stock,you were the only company that had them.I will wright back when i recieve my stuff.Thanks again, Ozzy. |
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| Customer from Mexico |
2010-01 |
Hi guys, yesterday I receive mi heli in perfect conditions and let me say that It`s a very cooooool product.
I’m in Yucatan, Mexico.
Greetings from Mexico!! |
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| Customer from Denmark |
2010-01 |
Just wanted too thank you for the fast and save shipping of my 2 pack heli (x ray swift) amazing helicopters,,the flying ,,the handling,, and,,the details,,,thanks from denmark |
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| Customer from United States |
2010-01 |
Jacky,
Just wanted you to know how happy we are with the Swift-X helicopter. My son who is the pilot is amazed at the ability to control this heli. The forward and reverse flight is superb. It will turn on a dime and will hover hands free. The craftsmanship of the product is also excellent! Also just to let you know the USB charger will glow red when the charge is complete. |
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| Customer from United States |
2010-01 |
Thank you once again Chris and Jacky. I have ordered two 5#10 Helicopters in place of the two missed placed 2-1 micro Helicopters and they have already been shipped. You all have a really cool web sight. I have all ready ordered Six Helicopters from you |
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| Customer from Finland |
2010-01 |
Hi,
Many thanks for the year 2009. I have two helicopters and I am buying and I will buy everything I need from Helipal.
Service is really really good and reliable. I have received all my orders quite fast, even I haven´t used the speed post.
I am happy to recommend Helipal to everybody. If you don´t know something, just ask. I am sure you will get the help you need.
All the best and Great New Year 2010 to everybody !!! |
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| Customer from Norway |
2010-01 |
Thank you, HeliPal!
I had expected to receive my item some days into January, and hadn't even bothered to track it online. But the parcel arrived just before new year eve, like a new year gift. It passed the customs very smoothly indeed as a gift. This kept me busy for my whole new year holidays tinkering and flying the helicopter.
You have absolutely the best service! |
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| Customer from Spain |
2010-01 |
I have received the order in very good condition, all correct and very well.
thank you very much and happy 2010.
I hope to order some more ..................... |
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| Customer from Portugal |
2010-01 |
I Jacky Lee
.... i have just recive my 4G6 and have no problems w/ Customs.
thanks a lot friends, it looks and feells amazing .
i will put some more orders on the blades and other spares .
if you like to give me some tips, please feel free.
wishe you all a very great 2010 |
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| Customer from United Arab Emirates |
2010-01 |
Thx helipal u r the best and ur rate is 10 out of 10!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i got my storm 450,mini camera,E sky simulator and my anti crach kit. |
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| Customer from Canada |
2010-01 |
Order From Ont,Canada..
Recieved only 6 days after order, weekend included! Fast Shipping, package was secure, good condition, and got everything as advertised! A very refreshing experiance after having a nightmare with another major online heli supplier. This was my 2nd order from Helipal and will definatly be ordering again and recommending Helipal to my friends. 8/10 rating. 10/10 IF you get a bit lower shipping or product prices
Thank you |
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| Customer from Italy |
2010-01 |
dear mr. Lee,
I wish to inform you that items of the order 40778 have come and in perfect conditions.
The only annoying thing is that Italian customs (Post Office !!!) charged me about 24 USD for Post Rights.
That's funny, since the first package, much bigger and heavier (kg 6.3), came with no problems.
Now I'm waiting for the "big" package (CB100 with alu case, UFly and Honey Bee King III) which is very late, and I expect that it has been stopped by the customs to be checked and perhaps charged with some further tax...
I think they might have seen that too much stuff is coming to the same person and this can be strange or anyway to be controlled.
The two packages left Hong Kong the same day (18.12.09) and the one with spare parts, HM 4#3 and a CB100 arrived on the 28th, whilst the other one is still on the way.
By the way I want to thank you because the helis are very beautiful and the packaging very good, and above all I want to thank you because I have seen that you put some free spare parts in the boxes as you said.
I will review HeliPal soon and till now everything has come out well. |
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| Customer from United States |
2010-01 |
Dear Jacky
Helicopter arrived on 29th December 2009. Fetched package on 4th Jan
2010. All in good order.
Very impressed with this product. Very high quality, easy to fly.
Thank you |
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| Customer from Ireland |
2010-01 |
Thanks to all at helipal. I recieved my order[41281] in good time.Everything in mint condition as usual.
Thanks once again for your superior sale and service.Keep up the good work. |
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| Customer from United States |
2010-01 |
Chris,
You guys are awesome!! I had originally ordered from another company based out of California and after further research found out that they are bad news. I canceled my order and found your company on the web, and I am glad I did! Your company is trust worth and honorable and because of that I will be ordering from your company from this point on! |
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| Customer from Germany |
2010-01 |
Dear Jacky Lee and staff,
I got this order already in 7 days to Germany and Im very pleased you processed all the orders so fast.
thank you for the additional blades.
Till next order and thank you very much
Have a good time |
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| Customer from United States |
2010-01 |
I ordered a Swift X-Ray Micro Helicopter w/Gyro (Light Blue). I was so happy with this mini-copter that I wanted to write you. I paid extra for the faster shipping, my order arrived in N. Califoria USA in 1.5 busnissed days! The package was very well wrapped and in excellent condition. I removed the heli from the box and on first flight hovered perfectly! I was so happy, as the last heli I ordered from another company was a pain to fly and broke after 10 flights. This mini is very sturdy and well made. For the money I paid I'm just amazed. I hope that this is a hobby I will be able to progress in and will be sure to use Helipal website for all purchases. Good job! |
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| Customer from Australia |
2010-01 |
From: Australia ~ Adelaide
Order #43623 ~ 4G6 Permium with case.
Order was dispatched next day and arived shortly after.
Was well packed and everything ordered was supplied.
Perfect: 10/10 |
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| Customer from Brazil |
2010-01 |
SR-Chris Lee, the order of 2 helicopters Lama 2 and 43B Today my residence endagering smoothly and without additional cost aduaneiro was oversight by a week and then was released without problems of delay caused by them, I am your customer in this hobbie with certainty, congratulations for your honesty that only brings confidence. |
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| Customer from Italy |
2010-01 |
Hi helipal team,
Yesterday i've received all parts i've ordered,anything is in perfect conditions... THANK YOU!!!
The CB100 HELY is a micro size helicopter but it has "full size" performance!!!
It's really amazing and funny (but not too simple... the training kit helps!!!) to pilot,and it's nice looking too...
Thank you helipal for your perfect service,be sure 100% that i'll buy from helipal my next more professional hely (when i'll increase my skill level,of course...). |
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| Customer from Italy |
2010-01 |
Dear Helipal
Thank for the good support, the goods are arrived this morning, without problem.
...also many thanks for the "best price" in custom documents...very low import tax.
Here in Italy the service is made by SDA express courrier.
At the next order::-))
Good day |
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| Customer from Norway |
2010-01 |
I got my new Walkera HM 5G4Q3 Mini Helicopter, and it works great.! It hover great and fly basic great. The shipping time was okey, but the purchase was a bargain! Thanks Helipal.
Recommend this company, especially to norwegians, because they mark the items as gift, and then you don´t need to pay the bloody custom tax. |
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| Customer from France |
2010-01 |
Customer from france.
Hey man is just the best helicopter shop online in my view.
Very fast shipping and very good communication with the sailler |
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| Customer from Austria |
2010-01 |
Dear Mr. Lee
I want to confirm that the package is arrived and it was in good condition. Thanks for the support and for the good service.
I posted an "unboxing" video on youtube if you want to look at it.
I look forward to be one of your customer again in the future. |
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| Customer from Spain |
2010-01 |
TANK´S WHIT YOUR GOOD JOB. MY PACKAGE ARRIBED MY HOME ON FRIDAY 15 (12 DAYS). ITS ALL OK AND DE LAMA FLY OK. SEE YOU LATER Mr LEE. |
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| Customer from Germany |
2010-01 |
Hello Jacky Lee,
the parts arrived oday.
Thank you again for your great service and fast shipping. |
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| Customer from Canada |
2010-01 |
Order arrived today. thank you very much for the fast service. 7 days including a week end. or 5 working days. great. |
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| Customer from United States |
2010-01 |
I want to thank you for e-mailing me back so quickly. I have found everything I needed to know. You all have a great web sight. I am looking forward to doing business with HELIPAL AGAIN. THANK YOU Jacky Lee |
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| Customer from Switzerland |
2009-12 |
Dear Helipal Team,
I have received my order (#38907) in Switzerland without any problem and the parcel as been delivered on time. The customs have accepted the "optimized" commercial invoice.
Thanks for the electrical adapter that I have forgoten.
Thanks a lot for your great services ! |
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| Customer from Canada |
2009-12 |
got it !!
thanks a bunch , amazingly quick delivery !
you are rated 10 out of 10. (perfect) |
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| Customer from Spain |
2009-12 |
Hello, Jacky Lee has supervised and realized all the requests when the things twist, I feel very well attended by they it is a shop in which to trust. Congratulations for treating the clients with so much professionalism.
That paseis a happy 2010 and that you is very prosperous. If pasais for Spain I was charmed with seeing my friend Jacky Lee ... are you a relative of Bruce Lee?
That you spend(pass) a happy day!! |
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| Customer from United States |
2009-12 |
Hi Jacky Lee,
I just received the five helicopters I ordered and wished to thank you for ensuring that I received them as quickly as possible.
I trust that each of them will perform as described on your website.
Thank you again for your service, and Happy New Year 2010. |
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| Customer from United Kingdom |
2009-12 |
Hi Jacky, Christmas Greetings =) Just want to say many thanks again for the speedy delivery of my order, 6 days as promised and in time for the Christmas holidays. Excellent service once again. I can now get to repairing my Walkera 1#A heli with the parts that I ordered from you. Many kind thanks again Jacky. Merry Christmas =) |
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| Customer from France |
2009-12 |
Impressive !!!
My "Pere Noel" ordered me a Creata 400 on Monday, today we're on Thursday and it is already at home in France !
Congratulations and Mery Xmas |
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| Customer from United States |
2009-12 |
I just wanted to let u know that I couldn't be happier to have found your web site! I am a beginner at this hobby as I just started about a year ago. I don't know anyone who has experience so I have been learning on my own and so I have spent ALOT of money buying new helicopters and also ALOT of spare parts!!! I usually would not do this but I really felt like I needed to let you know-I have spent hundreds and hundreds of dollars on different online hobby sites and I must say I have not been pleased with any of them for several reasons(high prices, high shipping costs, lack of spare parts and no willingness to answer questions when I have needed advice). Although this is only my second order from you I had to tell you that based on what I see on your website(VERY WELL SET UP-easy to navigate, great information, great illustrations etc.) and also based on the way you handled and shipped my first order that I am happy to say that I no longer need to look or shop anywhere else for my RC helicopters-I am so pleased with your service and prices that I will be buying from your site exclusively. As far as I'm concerned, HELIPAL.COM is the one and only place to go for anything I need! Thank you guys for the great site and service, keep up the great work and Happy Holidays to all of you! I look forward to placing my next order! Thanks again |
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| Customer from Australia |
2009-12 |
Dear chris.
i'm happy to say thank you, the helicopter has arrived yesterday and no damage, we are very happy with this fast professional service, the helicopter is beautiful and works great,..i will be ordering spare parts and asor's soon.
kind rgds, merry xmas and happy new year. |
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| Customer from United States |
2009-12 |
Jack Lee,
Thank you for responding to my email. I thought I didn't have much of a chance of you being able to fix my mistake but I thought I would ask any way. It is good to hear that you are so quick at getting the packages out. I look forward to doing business with you in the futures. |
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| Customer from United States |
2009-12 |
I just recieved my new Walkera HM CB180Q Helicopter. I want to thank you all for such a great helicopter. It is far more then I had expected.
This is my first purchase of an RC helicopter and I think it's great. I have showed it to all of my co-workers and they like it as well.
Again, Thank you. |
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| Customer from Portugal |
2009-12 |
Hi ,
Super delivery from china, I receive my package in my home Portugal in 3 working days with customs inspection, very very fast delivery, everything was ok and well protected.
Thanks very mutch.
Regards from Portugal |
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| Customer from United States |
2009-12 |
My experience with Helipal was non other than GREAT!!! I purchased my 450 TREX pro and the shipping was speedy - 3 days from when they received funds. Online . I had problems with setting up my PAYPAL account but they help me through the process. I changed my order at the last minute without a glitch. This is a company that knows how to get repeat customers. Thanks Jacky - you have a 10 star company. You can be assured I will be back to order my heli parts from Helipal and refer Helipal to friends and family.
Happy Holidays! |
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| Customer from Brazil |
2009-12 |
thank you for your attention and answer my emails, my Helicopter Belt CP V2 2.4GHz, arrived in perfect condition, I am very happy, and a note helipal 1000, delivered by EMS mail for 4 days, congratulations to all .. secure site and protudes shown in detail, congratulations once again on, the next purchase will be helipal.com. |
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| Customer from Canada |
2009-12 |
You guys are great i ordered my rc helicopters on Tuesday December 8 and recieved them on monday December14. WOW and thank you for the great service. I hope that you and yours have a great holiday |
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| Customer from United Kingdom |
2009-12 |
Hi Jacky,
Many many thanks for the speedy delivery of my Walkera 1#A parts! Excellent service once again. I thought the post would take longer due to the postal delays, but you certainly delivered on time to here in the UK. I shall certainly keep you as my supplier of Walkera parts, you provide a great service. Many thanks again Jacky =) |
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| Customer from Belgium |
2009-12 |
I ordered the cb100 on Sunday 6th december, I received it in Belgium on Monday the 14th December.
Exellent service, better than most European company’s !
A happy customer … |
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| Customer from United States |
2009-12 |
Hey Jacky Lee, been meaning to send you an e-mail to let you know that i received my order a few days ago and it was packaged very neatly and in very good condition and i appreciate your business and how quickly i received my order before Christmas and i'm sure my children will have fun with their Swift power helicopters, which although i can't try them till the holidays when they open them, they truly look like a great made product, very nicely crafted! thank you again |
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| Customer from Thailand |
2009-12 |
I received my package. Everything is in order and packaged very well. I fly the helicopter today, lots of fun. Had 20% tax from customs so thanks for your help on that end. If I want more helicopters or parts in the future I'll be sure to give you the business. Your customer care is 100% A++ Thanks again. |
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| Customer from Germany |
2009-12 |
Hello Jacky Lee! The gift arrived finite. Mittwowch, the 09.12.09 floated the package in cordial thanks. The Helicopter is great and already several hovering flights existed. Gladly I will return Helipal. Them a good time. |
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| Customer from Australia |
2009-12 |
Thanks you,
On a great product and excellent delivery. ( 5 days to Aus ) The CB100 is great for beginners who live in little shoe boxes. |
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| Customer from Mexico |
2009-12 |
Hello
I received the helicopter 4G6 and im veeeeeeeeeeeeeeeery happy to have my first heli!!
Thank you for putting 34 usd value and for acepting my order when ehirobo.com did not want to bend the rules even though i offered to give them all the proof they ask for..
Now i need to figure out how to fly it and i think it will be complicated lol
Best Xmass toy! |
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| Customer from United States |
2009-12 |
Hi.
Wow, just to comment. GREAT turnaround. A few months ago I made a purchase from another site in Hong Kong it took then 6 days to get the order to the post and another 6 days for the post to ship it. After that it took the average 8 days to be delivered.
Thanks for the quick response |
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| Customer from United Kingdom |
2009-12 |
Hi Jackie,
Nine Eagles Free Spirit model arrived today.....Lightning delivery!!!!
At last !!! a micro model that actually does it all and is really stable..
Thanks again you will definitely get my repeat business. |
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| Customer from Belgium |
2009-12 |
dear,
I ordered about one week ago a helicopter lama 53#1 (hp820706939)and a must tell i am very happy!!!
Deliverytime was ok(just no more than 10 days,,i loved that!!!!
The packing of the heli was very good......and......he is flying FANTASTIC!!!!!!!!
Your service is also very good (answering mails when i ask a question ) So i am very shure when i buy another flying object or some parts, i know the adress.
So i would like to thanks you and your team.
greatings from Belgium |
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| Customer from Switzerland |
2009-12 |
Hi Jacky,
The HM 4G6 has just arrived safe and sound.
It is a very agile helicopter! My goodness! Will need a lot of practice and space. |
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| Customer from Brazil |
2009-12 |
Morning Jacky Lee,
I would like to thank you for the service and say that the product arrived in perfect condition, and thanks for taking low note, the rate of custom duties is the value of the note plus shipping. |
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| Customer from France |
2009-12 |
Well received !
Many thanx to you and perhaps for Christmas a new heli for me with Helipal |
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| Customer from Switzerland |
2009-12 |
Chris,
tks vm, i have just ordered one lama v2, christmas pack, really hope it will be delivered on time ! |
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| Customer from United Kingdom |
2009-11 |
Hello Jacky ,Today morning i have delivered my Walkera Hm 83,Everything is in good condition .no any damage .and also i have found all accesories inside of my package .Big thanks to you and your team .You are the best Helipal.com .THANK YOU |
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| Customer from Brazil |
2009-11 |
Hi .. Jacky Lee, and a great joy to have known you, and a great pleasure to speak with tigo to take my doubts,
continue in this way always attentive to your customers, I am very happy to sell products in Brazil HeliPal ...
all my clients are very satisfied, recommend HeliPal 101%
Thank partner and friend ...!!! |
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| Customer from United States |
2009-11 |
This has been my best first experience with Helipal! After purchasing the Storm 450 helicopter, I managed to crash it on my first test run and then screwed up the transmitter trying to reprogram it. I was amazed how quickly and helpful was Jacky in helping me resolve my dilemma. They were helpful by providing detailed instruction to help me fix my transmitter and crashed helicopter. It's amazing to see that they provide excellent service from across the world. |
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| Customer from Singapore |
2009-11 |
Hey, you guys are amazing, just got my order in a fraction of the time I expected. It took less than 3 days!! I was expecting 10 to 15!!
And thanks for taking the time of putting the Helicopter in the aluminum case with all the accessories I ordered for it. Smart move!! |
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| Customer from Sweden |
2009-11 |
Thank you fot good service and very quick delivery I ordered the 19/11 and picked up my new KDS Flymentor today 23/11 |
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| Customer from Germany |
2009-11 |
Hi, I ordered 3 Walkera Micro Helicopters Model HM Lama2-1 Metal Edition Combo Pack
at the 9th November and exact 9 days later at the 18th. November the fine packed package arrived in my
small Coffee Shop, very good service thank you for so quick service. Good to recommend for uncertain costumers
this advice, give them a chance, they did a great job theese guys from helipal. My friends and I will have a lot of
flyfun in our small Shop, movie you will see next at you tube, I promise. |
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| Customer from Turkey |
2009-11 |
GOOD DAY
MR.LEE
THANKS YOUR REPLY AND ADVISE. NOW I AM CHECKING YOUR PRODUCTS. I WILL BUY YOUR PRODUCTS A FEW WEEKS LATER. I ADVISE MY HOBBY CLUB AND MY FRIENDS IN ISKENDERUN/TURKEY. BECAUSE YOUR PRODUCTS COST AND QUALITY PERFECT FOR US. |
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| Customer from Germay |
2009-11 |
Hello from Germany !
I just want to thank you for the great service and fast delivery of the two ordered helicopters!
Just 6 days from ordering to arriving of the shipment here in Germany! And a easy tracking of the shipment using your provided link, too. Well packed the two items arrived well. |
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| Customer from Germany |
2009-11 |
Hi Jacky Lee,
I placed my order on the 10th of November and everyday I went on the website to see where my Helicopter was, yeah I could not wait for it to get here. even though you guys say it will take between 6 to 15 workings days I got it amzingly well before the time expected.
MAN I am so happy I cannot begin to tell you guys how good your service is. but you already know that right. Just for your service alone I feel like I could make an order everyday.
My Storm 450 with Carrying case and Toolbox arrive packed up so good that even a drop from 10,000 Feet would not have made any damage, not only are you guys good, your also very thoughtfull as to what your customers need.
Thank you, Thank you, Thank you, thank you.
My Christmas has already come way earlier than planned
One major satisfied customer from Germany, off to play with my fantastic new toy. |
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| Customer from United States |
2009-11 |
Hi Jacky,
How are you?. I look forward to receiving your product and seeing how well it works. I'm also very happy that you have taken the time to keep me informed. The only sad thing is that you don't have a distributor here in the States it would go a long way to keep shipping cost down. I'll let you know how she flies when I get her. |
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| Customer from Italy |
2009-11 |
Nice greetings from Belluno Italia .. Shipment is received within 14 days. I am very satisfied, within the package was a gift, thank you. Small remark, there are no instructions for use. But the box is enough description. Now I know that I can order more expensive parts. I hope for a successful future collaboration. greeting |
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| Customer from Hungary |
2009-11 |
Hi everyone,
I received my Swift X in a truly short time to Hungary, this is the best toy I have ever held in my hand!!! So stable with its real gyro, I put an extra sized tail rotor (not recommended), she acts like a T-Rex infant! Thanks for the the joy I got by this great stuff! Highly recommended to put it under the Chrismas tree for yourselves (with a card saying "Merry Christmas, my son!". Thanks Jacky! |
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| Customer from United States |
2009-11 |
Jacky, thank you for the excellent customer service. I will continue to place orders with your company for future items needed. It is a pleasure to do business with you. |
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| Customer from Poland |
2009-11 |
Dear Jacky Lee,
I would like to say thanks for helicopter and spare parts!!!!!!! All are in good condition!!!!!!!!!!!! I thank you for the exellent service and prompt delivery.
Best regards from Poland |
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| Customer from Germany |
2009-11 |
Wow I don't believe it,
You guys are on the ball, I have never had an Oder Cancellation go through that quick and easy, you bet I will now be ordering the other Model I discovered after I placed the initial order.
There are millions of online shops out there that could learn a lesson in customer service from you guys, man am I impressed.
Thanks a million and I am now sure that business with you guys in future will be great :-) |
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| Customer from Australia |
2009-11 |
Hi guys I just recieved my brand new EC-135 Lama in the post not anymore than 7 working days since ordering it online from your awesome web site. I want EVERYONE to know that you guys are BEYOND professional man !!
The kit was wrapped to perfection, not a single fold out of place then string-tied so that post staff would better handle it with care and evident from the boxes almost perfect shape ( no major deformities ) upon arrival.
What REALLY REALLY impressed me most was the way the Helli comes so snug-packed and all my extra's ordered were same same. The CORRECT charger adapter was also included AND ( believe it or not ) the adapter fits the charger pins with precision tightness !!
I DONT need to go on about the kit and how BEAUTIFUL it looks and how great it will fly when I do. AT LAST !!
A REAL R/C Helicopter supplier in a new era that not only 'TALK'S THE TALK', but more importantly 'WALKS THE WALK'...ERA' LOL |
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| Customer from United States |
2009-11 |
I got the heli Friday and it works great. Thank you for your assistance and appreciated you concerns and hope to do more business with you soon. |
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| Customer from Netherlands |
2009-11 |
this is incredible. :D
just when I thought I had to wait another week for paypal to transit the money to your account. And allready shipped. For me that is within half a day. I made the payment at 4 AM (here in holland), and it was shipped at approx. 11 AM. I think your service is the best. As soon as I recieve my heli I'll test it. After testing I'll definetly write a testimonial.
Thanks again for a very fast reply on my message. |
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| Customer from United States |
2009-11 |
HELLO JACKY, I APOLIGIZE, I FOUND THE OTHER PARTS TAPED TO THE BOTTOM OF THE PACKAGING. THANKS AGAIN. GREAT JOB GUYS. I ALSO WANT TO TELL YOU THAT I TRYED TO BUY THIS SAME HELI FROM EHIROBO BECAUSE THEY HAD A LITTLE BETTER PRICE($30 LESS) BUT 4 DAYS AFTER I ORDERED IT THEY EMAILED ME TO SAY THEY WERE OUT OF IT. I LOVE THE FACT THAT YOU CANNOT ORDER FROM YOUR SITE IF YOU ARE OUT OF STOCK ON SOMETHING. TO ME IT WAS WORTH THE EXTRA 30 DOLLARS FOR THE FAST SERVICE AND QUICK RESPONSE OF YOUR EMAILS. |
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| Customer from Belgium |
2009-11 |
WAW ! ! !
I have made my order on 29/10/2010 and today the 4/11/2010 I have received my Storm 450 Carbon Fiber Premium Edition that’s what I call service. It was faster to get it from helipal to Belgium then to get a burger from Brussels to my hometown.
Everything was really fast and correct better then I aspect it I can only say this you will sell more of your tuff to me !!!
Congratulations |
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| Customer from Canada |
2009-11 |
thank you for your work
i have received the package, everything is there
you gave me a good service thank's again |
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| Customer from United States |
2009-10 |
Hey Chris,
Thanks for the refund! Your customer service is much appreciated and will be taken into consideration for future orders (I will also note it on the RCgroups.com message boards). Unfortunately Paypal will only allow me to make the payment via Echeck and so there isn't enough time to receive the heli via this payment method.
Expect to be receiving parts orders from me in the future.
Thanks again for your great customer service and the refund! |
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| Customer from South Africa |
2009-10 |
Jacky,
I have spent more than a $1000 on choppers and parts at Helipal.com and I must say you’re service is excellent. It doesn’t matter if the package is worth $30 or $500 the same care is taken on quality and speediness. Some friend of mine ordered from other sites which takes about 3 times as long as Helipal. I will definitely continue to recommend your site to all. Thank you for the effort, keep up the standard of service and product quality as you can be sure of my business going forward.
Please feel free to use me as a reference to anyone in doubt. |
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| Customer from United States |
2009-10 |
Thank you so much. And I meant every word on my testimonial ! I just sent you that email and 2 minutes later, you responded! Y'all are wonderful ! |
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| Customer from United States |
2009-10 |
Jacky is the best person that I have EVER dealt with !!! He will answer ALL your questions. I used X-Heli and Banana Hobby but I have NEVER had a more perfect experience like dealing with Jacky. Just because they are over seas, don't let that bother you ! I sent in an order on a Friday, and received my product the following Wednesday !!!! Can you believe that ?! He is in Hong Kong and I am in Bowdon, Georgia, USA. He is very kind and understanding and will be understanding in no matter what your Question is.
As for as the Cb 180D, it's very strong and very crash resistant This is a heli that I personally think that is marked wrong. It's not really for the beginners but for the immediate flyers. If your a beginner, then with a little practice, you will have it down. Also, the Cb 180D is VERY fast! I had mine to fly by me like it was doing 20 miles per hour !!! Very good surprise. To me, this is the best 4 channel fixed pitch helicopter that you can buy! Forget about going through the other companies and paying that out ragous price for over night and 2nd day when you can get it in 3 to 4 days from Jacky!!!
I do hope that this testimonial helps everyone and I hope that I answered all questions. |
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| Customer from United States |
2009-10 |
Thanks for the info. provided, everything is working great now, you guys have the best cust. serv. i've ever seen, you are very promp in your response, and very detailed also. I'm going to order some more upgrades for the heli right now. Thanks again. Not a customer yet, but definitly will be! |
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| Customer from Germany |
2009-10 |
Hi Jacky,
I received my CB180D 7 days and in perfect conditions, thanks a lot for your perfect service !!!
Many greetings from Germany |
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| Customer from United States |
2009-10 |
I received my order very fast!
Thank you very much for your GREAT service!! I will be a repeat customer.
Thank You! |
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| Customer from Australia |
2009-10 |
This is the first time I have brought something over the net and you have been very helpful and informative Thanks |
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| Customer from Finland |
2009-10 |
Hi!
you have a good selection and quick delivery.
all of them are not available from Finland
Greetings from Finland! |
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| Customer from Switzerland |
2009-10 |
Dear Jacky,
I received the STORM and all the rest already. All fine and extremely fast service!! congratulations! Thanks. |
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| Customer from France |
2009-10 |
Already hello to all lovers of RC helicopters! I want to thank Helipal team for their fantastic work and commitment in everything they do! this time I was very surprised at how quickly my order! 3 days:) did not want to believe but true! 1 scratch without a compliment! keep up the good work. |
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| Customer from France |
2009-10 |
Thank you to all the team HELIPAL I received my helicopter and I recommend to you very soon because you are very serious! Thank you |
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| Customer from United States |
2009-10 |
Hi, Jacky
Thank you for your prompt shipping of my order.
Just to let you know on my last order, you shipped on a Monday. I received on Saturday. The courier system is very efficient.
By the way, I live in Los Angeles, United States.
Thanks again. |
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| Customer from United States |
2009-10 |
Well, when I said you guys kinda sucked, i was putting my foot in my own mouth. I just didn't realize that I had bought THE coolest heli on the market. the switchable channel thing eluded my friends and I, as there is a sticker on the reciever that has an A. (not the CHA... ; ) but I guess they just all get A's when it comes to report cards.
Thank you again, and I humbly take back what I said. And thank you for replacing the frame that was destroyed. That was not expected... |
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| Customer from Switzerland |
2009-10 |
Hello Heli-friends!
The CB100 arrived here in Switzerland on Wed. morning / safe & sound.
It's the the best flying helicopter I have!
Thank you fro the fast service! |
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| Customer from South Africa |
2009-10 |
Hi Jacky Lee,
Thank you, I've received the helicopter CB180D this morning.
I will recommend your store to all my friends. I've been pleased with your service.
Thanks Again |
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| Customer from Belgium |
2009-10 |
Hello,
I received my item in 7 days and in perfect conditions, thanks a lot for your perfect service !!! Greetings from Belgium. |
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| Customer from Italy |
2009-10 |
Dear Helipal,
i want to say you that just today about midday i have received my package. I 'm very happy about it. You are a nice and seriuos company!!!
I hope to be still your client in the future!!!!!!!!
Best regards!!!! |
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| Customer from Israel |
2009-10 |
Hi, Jacky Lee.
I got a new receiver and everything is working fine now.
Thank you for your cooperation and great service.
:))) |
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| Customer from Canada |
2009-10 |
Hi, I just want to let u know , that I m very happy , I receive my package in 5 business days :) , and its fly very well , and like you said its praticly indestructible , I crash it by mistake and nothing happen to my helicopter thx for that good work |
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| Customer from United States |
2009-10 |
I am new to RC heli. These little RC for beginners are not hard to master. I bought my fisrt RC heli without a gyro. Then again just starting out, I had no idea what to look for. I saw this one, but for some reason I decided not to get it. Purchased a different one from another site. It was OK to start with. Practice is the best to master these little RC heli. There are two problems with the first one. 1. the copter battery is charged via the controller so you have to keep changing batteries. 2. you really have to keep trimming it. Long story short. I should have listened to my gut feeling on this one. With the gyro it is very stable. Charging the copter battery from an USB saves on controller batteries. I fly it inside. The small profile is just right to fly around the house. Thanks Jack Lee for this great little RC copter.
This is the only site to go to for RC's.
FYI, the package was in great shape. I ordered on the 24th of September and received it today, 1st of Oct. |
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| Customer from Brazil |
2009-10 |
I would like to thank for sending my such fast purchase, I received without any problem.
Until a purchase of close. You won a very satisfied customer.
Thank you. |
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| Customer from Saud Arabia |
2009-09 |
I would like to thank you for your great service and prices. I have just came across your website few days ago, and since then I have put three orders. The first one arrived to me yesterday on time and in a very nice package. I have started telling all people around me about your website, and I have added a link of your website into our RC club webpage (www.epflying.org).
I would defiantly give you A++. |
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| Customer from Canada |
2009-09 |
Hi:
I live in Canada. Few days ago I ordered a Swift Helicopter from HeliPal.com. I must say that I am very pleased with HeliPal. The ordered arrived nicely packaged in about 7 days. I received the exact Helicpter I had ordered and it works great!! The whole transaction was a piece of cake! I will definitely order from HeliPal again. Thank you guys!! |
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| Customer from United Arab Emirates |
2009-09 |
Hello All
I want say to any body who is just think to buy any thing from Helipal ((Do not Care They will support u))
I bought more than 7 helicupters and spare parts all arrived in time.
I suggest to use (EMS Speed Post) than (Registered Air Parcel) for how can not wait for long time. becouse Registered Air Parcel may delay more than 16 day.
The most important thing is the communication. I will give Helipal A++++ |
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| Customer from Brazil |
2009-09 |
I would like to thank the helipal for sending my order so fast ...
I received in 5 days without any problem with the customs of Brazil and tax-free...
Congratulations to you all for the great service and care with the product...
Helipal earned a very satisfied customer...Thanks |
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| Customer from Ireland |
2009-09 |
Hy It's now the third time I ordered parts from your store and I must admit that your service are just perfect, sorry that I didnt knew about you from the beginning. |
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| Customer from South Africa |
2009-09 |
Thanks. Very nice website, competitive pricing and very good service. I'll be buying from you again (and i just did!). |
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| Customer from Italy |
2009-09 |
Hi, I just want to thank you for the order I placed on 25-Aug-2009, a walkera 4#3b metal edition. It left Hong Kong on 28-Aug-2009 and it arrived after six days only. I will surely suggest my frierds your shop. |
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| Customer from Israel |
2009-09 |
Jacky Lee hi,
I just wanted to let you know that your package arrived at my house in Israel this morning. Not only was your price fair, but you shipped on time, and most amazing of all, the package was so nicely wrapped, it was almost a pity to open it!
I haven't had time to try the helicopter yet, but I wanted to let you know how pleased I was with your service so far and I won't hesitate to buy from you again. |
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| Customer from Finland |
2009-09 |
Thank you HeliPal! This was my first time ever buying from a internet store abroad, and I was obviously exited if everything goes as it should, and it did! I placed my order at small hours wednesday, and the order left same evening. Most amazingly it was in Finland the next day ! It took couple of days including weekend to arrive in this town, but monday morning I got it deliviered at my door step, Great!
The heli was excatly what I ordered and everything was included. And the price was cheap compared to domestic prices.
Walkera products are hard to find from here, you have great and attractive selection. Even my wife fell for a white tiny chuppy lama. I think I'll have to get her one next time... and something for my self too hehe
I know many peoples are wondering just like I did, if this is the safe place to order, it is ! I definelty wanna recommend HeliPal for everybody !
Take care and thank you very much !!! Kiitos Paljon !!! |
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| Customer from New Zealand |
2009-09 |
Hi,
Thank you all items arrived.
Good service, good price, quick delivery. Thank you!
Look forward to buy more from you :) |
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| Customer from France |
2009-09 |
Dear Sirs,
Thank you for you high quality service !
My order was received 4 days after order in France ! perfect information, perfect packaging, tracking number ...
Congratulations and see you soon for next order ! |
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| Customer from Switzerland |
2009-09 |
Hello
It's now the third time I ordered things from your store ans I must admit that your service is just perfect. The fast response, the moderate shipping costs even to Switzerland and the perfectly wrapped packaging is extraordinary.
For many things, even small parts, it's cheaper to order from Hongkong than from a store nearby.
Unbelievable.
Thank you very much for this excellent service, I really appreciate. |
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| Customer from United States |
2009-09 |
Dear Jacky Lee,
I just want to let you know that the shipment of the helicopter and spare parts were received in Santa Cruz.
I thank you for the exellent service and prompt delivery.
4 september 2009 I will be there with vacation and have a look at the heli and the spare parts. |
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| Customer from South Africa |
2009-09 |
I was unsure if I would receive goods easily in South Africa. All received in 12 working days. Well done on best iternet shop and international delivery! I will certainly buy more from you. |
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| Customer from Brazil |
2009-08 |
Dear Helipal Team,
First thanks for the prompt shipping, I have received my Storm 450! It looks just great as showed !
I can´t wait to learn and pratice nice flights with it. Thank you. |
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| Customer from Italy |
2009-08 |
dear gentlemen as I have asked myself or sent the parcel inside the body of lelicotero mini 3d today pspedito via airmail in 4 .. / 5 days dovereste receive it. ringrazzio you again for your asistenza. I must say that among all the shopping done or that you have not or never had a problem but unfortunately in this success but your products are really good thanks |
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| Customer from Greece |
2009-08 |
Hello Dear Jacky,
About an hour ago, I received from the Greek Post the parcel with my Walkera Lama 400D and all other ordered spares.
First thing to point out, is the absolutely secure (almost bomb-proof) packaging.
Everything arrived in perfect order, untouched, securelly fastened inside the box and safely packaged.
Second thing to point out, is your extremely fast shipping.
Though every parcel arriving to Greece originating from a non-EU country passes obligatory from the Customs (which is a very delaying procedure),
in less than a week from your shipping the parcel, it was delivered to me.
Needless to say, how much I admire your professionalism, your valluable pre-order help and advices.
Of course Helipal.com is a great shop with a huge variety of helis for everyone to choose, fast and polite service and fantastic prices!
Be sure it will be a great pleasure for me to buy from you again everything I will need and of course all my future heli-upgrades.
Now, on the Walkera Lama 400D.
I unpacked everything carefully, everything is brand new and in perfect working order.
I already tried to hover it, it seems rather easy, but I preffered to follow all the advised steps to avoid any possible "crash".
Many many thanks for your great and friendly service, as well for your prompt communications.
Shopping from Helipal.com is a unique great experience and I definitelly suggest anyone who would think to make a purchase, to deal with your trustworhty company.
I wish you all the very best for your company and you personally. |
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| Customer from Germany |
2009-08 |
I just wanted to thank you for your excellent service! :) I received the package (Walkera Lama 400) in great condition after only 6 business days after ordering (Germany)! Thumbs up, keep up the great service! :) |
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| Customer from Malaysia |
2009-08 |
Hi Jacky,
Thanks again for resolving this issue so quickly and drama free ! Your service has been 1st class, I will continue to make the majority of my purchases from your company. |
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| Customer from United States |
2009-08 |
THANK YOU FOR GIVING ME AN UPDATE ON MY ORDER YOU ARE SO FAR AWAY BUT I CAN TELL SO MUCH ABOUT YOUR COMPANY JUST THE WAY YOU HANDLE |
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| Customer from Australia |
2009-08 |
Hello to all at Helipal,
Just a short note to say thank you for an excellent service prompt delivery and quality of goods received.
I have now placed various orders for parts and also a small helicopter for my son.
Orders have been received in Melbourne Australia within 7 days.
Excellent service!!! and a pleasure to do business with you.
Shall place more orders in the near future. |
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| Customer from Australia |
2009-08 |
Hello Jacky!
I just got Walkera 5G6-1 Micro Helicopter from you. Thank you for your a great service and good quality product.
It was a very fast delivery. My next helicopter, I'll definitely come to your store!
Cheers. |
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| Customer from Netherlands |
2009-08 |
Hello,
Ordered my package yesterday and already it is being shipped towards me!
Very professional, from the looks of the website, the handling of the shipping amount to the notification of the shipment!
Haven’t received anything yet, but from the moment I’ve hit the order button, I knew I was dealing with professionals!
Keep up the good work! |
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| Customer from Belgium |
2009-08 |
Dear Sir,
Congratulation for your fast parcel delivery and the low invoice amount (I did not pay Belgium's taxes) |
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| Customer from United States |
2009-08 |
Jacky, you are the MAN!!! I ordered my Walkera #60D and accessories from you on Saturday. I received your email conformation of the order and notice that it had been shipped on Monday morning. I received the entire order on Thursday; 4 days from Hong Kong to rural Arkansas, USA!
Everything was well packed and the order was complete. The heli is smooth and trim right out of the box. HeliPal is the only place to buy!!!!! Thanks again. |
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| Customer from United States |
2009-08 |
Hi Jacky,
I just want to say thank you for the great service.
It's a real pleasure to make business with Helipal. You are really really great store! |
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| Customer from Germany |
2009-08 |
thank you for the fast delivery of a fantastic helicopter for a real good price. I ordered it on 29th July, it was send on 31th July and received on 6th August. Realy fast without problems and in a perfect state. I looking forward to order some other things (spare parts, motors for rc-cars). Please continue in this matter of providing a good business and support. |
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| Customer from United States |
2009-08 |
Just recently ordered one of the Model 400D Coaxial Helicopters from you. Haven't even gotten it yet, but had the pleasure of flying one just like the one I ordered from you a few days ago. It was great! Nicest co-axial I've ever flown! Can hardly wait till mine arrives! Liked it so much, think I'm going to order another one from you just like the one that's on the way. Can't hurt to have an extra of a good thing! I'll be putting together another order from you in a few days. Be in touch. Thanks! |
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| Customer from United Kingdom |
2009-08 |
Hi
Just wanted to say thank you for your excellent service. I live in the UK. I bought a Helicopter from you on a sunday it was with me by Friday, I sent you an email about a replacement transmitter and got a quick email back and this week I ordered spares and received them in less than a week.
I have recomended you to others and look forward to buying from you in the future.
Thank you. |
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| Customer from Spain |
2009-08 |
Dear Jacky,
I bought a Walkera 22E some days ago and I've already had enough time to fly with it. I have to tell you that it's a great helicopter even with quite a lot of wind!. I'm delighted with my purchase. Congratulations again for your great work and delivery time! |
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| Customer from Belgium |
2009-08 |
Thanks ppl,I placed my order with you guys on 23 july and today 29 july I already received my order in perfect condition.
That’s running a business like it should be,keep up the good work guys |
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| Customer from France |
2009-08 |
Hi Jacky Lee,
I've reveived your package today and manny thanks for quick shipping and your serious customer service. All is perfect. Will deal again, be sure. |
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| Customer from United States |
2009-07 |
Jacky,
You guys are great to work with.
You are my first choice for Helicopters and parts.
I'll make another order as soon as I get my Pay Pal account reconfirmed.
Thanks again! |
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| Customer from United States |
2009-07 |
5 days to Oklahoma city USA fantastic!!! The Storm Carbon Fiber 450 arrived in great shape not even a tear in the paper covering. This is my first helicopter after many years with rc airplanes. Still training on the simulator before attempting first flight, will let you know how it goes.
Thanks again for the fast delivery... Lee |
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| Customer from Brazil |
2009-07 |
Dear Jacky Lee - HeliPal.com
Thanks for the information relative the tracking number of shipping for the my package!
I thank to all your amiable attention to my request. It was a pleasure to negotiate with you and desire to it much success in its future transactions. |
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| Customer from Puerto Rico |
2009-07 |
Thanks for every thing i receive my heli on july-16-09 it was all ok i didnt fly yet but im a 100% satisfied with all the process , i forgot to add the training kit to the order but its ok
thanks again for all the answers to my questions and for your suport thanks to all the helipal team have a great day and GOD BLESS you all . |
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| Customer from United States |
2009-07 |
Hello Jacky Lee,
I received Walkera HM 4G3 Helicopter package in USA today July 17th, Very fast delivery and perfect package, no damage, very good!
I will need more practice with simulator before trying 4G3.
Looks like very nice Mini Helicopter,
Thank You Very Much. |
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| Customer from United Kingdom |
2009-07 |
Hi, I would like to say thank you very much for the terrific and prompt service you have provided.
I was sceptical at first, but you have put any doubts to the back of my mind. My husband who I bought the Storm 450 for, for his 40th Birthday is over the moon with it. He has even taken it into one of the local RC Model shops to show off.
We will certainly buy from yourselves again. My Son has his eye on one already for christmas.
Thanks again |
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| Customer from Canada |
2009-07 |
Hi!
I receive the tool box and I am very impress by the quality of the product. I am also very impress by the quality of your service and it's a real pleasure to make business with your's.
You are my favorite store to order everything.
A very,very,very, satisfied customer. |
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| Customer from Colombia |
2009-07 |
This is to inform that I received the purchase to you, which arrived in Bogotá Colombia in good condition, I congratulate you for good service and have recently carried out a new purchase with you |
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| Customer from Netherlands |
2009-07 |
Thanks for sending the charger now i can try to fly again white the storm 450, Today the post have deliver the packed.
I am also wanna tell the people that there is no problem to buy a helicopter for China. You got a perfect guarantee even the distance. |
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| Customer from Australia |
2009-07 |
I have in the past 5 weeks placed several orders for Helicopters and spare parts.
The level of service provided is excellent and tech back up which I had to use was very good.
The response to my orders has been excellent and I receive the goods in 4-5 days,I will continue to use helipal as my supplier.
Thanks |
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| Customer from Australia |
2009-07 |
hi jacky
just want to say the chopper is great what you see is what you get service fantastic shipping is so fast.
thankyou mate i am enjoying the heli just have to learn how to fly better . i have had several flights already chopper still in one piece thankyou. |
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| Customer from Peru |
2009-07 |
Dear Helipal
Unbelievable!!!!, I bought my Lama 400, from you and left Hong Kong the 4 of July, it arrive to Perú, on July 5 and after a few administrative procedures we must do in the Peruvian mail offices, I´m enjoying my chopper since July 9, this is really awesome. The package came in perfect conditions and the products I bought are perfect. I´m positive that Helipal it´s going to be my eternal RC Choppers, spare parts and accessories provider. The service is serious and great, the products are superb!!!. |
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| Customer from Poland |
2009-07 |
Mr.Jacky
first of all thanks a lot for the fast shipping
this morning i received my Walkera 4G3 heli.... i checked the package and everything is ok!!
You are serious seller...i'm very happy
see you soon.... for the next order! |
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| Customer from Belgium |
2009-07 |
Dear Jacky Lee,
thank you very much for my heli. I ordered the heli & spare parts on June 22nd and I received it in Belgium on June 30th . The order was very well packed. So , 1 week from Hong Kong to Brussels , brilliant. Also , no problems with customs due to low value and gift description.
I flew the heli right out of the box and it's amazing !! cool !!! nice chopper for a beginner.
thanks again and I will order again with you in case I need more ... |
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| Customer from Canada |
2009-07 |
Hello my friend ..... Jacky
Today i received the receiver and i wanted to thank you for your honesty to me and helping resolve things
Tonight i decided to Hover This Bird
BUT BEFORE I DID
I sat back and said to myself
This First Hover is for Jacky
i know this may even sound a little silly but i think you are decent and i wanted you to know that the first time i Hover this Bird its dedicated to you ..... > Jacky
by the way
it Hovered Buetifely its everything i expected and its a great helicopter
i am actualy amazed how tame it is
but yet it can pack a good punch
anyway it realy imprest me that much
thanks again my Frind Jacky
p.s.
It realy was worth the wate
and your a good man
anyway i just wanted to tell you this
tonight i Celibrate the Helicopter and where it came from
OH YA
IT is smooth on landing almost by itself Wow.
Jacky ................................. Thank you. |
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| Customer from Philippines |
2009-06 |
Just received the new walkera 4# arrived it in perfect condition. Did my first training flight today and surprisingly that heli is really
easy to control a perfect upgrade from a coaxial, I even crashed it twice today and non damage at all its very sturdy built
Highly recommended for advanced beginners, and after all it looks very good. |
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| Customer from Belgium |
2009-06 |
Hello Jackie,
I just want to let you know that I am really happy with the products that I bought from helipal, 2 V-MAX X power micro helicopters. The picture does not do justice to the quality of this product. It is great that it can be charge with a USB port and the quality is much better than any other micro helicopter that I had before. Shipping was really fast to Belgium. I put the order on a Friday, left Hong Kong on a Saturday and it was in my hands on Wednesday, great!!!!
I will definetely continue shopping with you! |
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| Customer from USA |
2009-06 |
hey guys at helipal, i ordered a walkera 4g3 from you, your wesite says you test all helis before shipping. my 4g3 came in and right out of the box flys very stable and is so fun to fly in the house. i guess your website is true. the next heli i buy will be from you people. thanks and great job!! |
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| Customer from Cyprus |
2009-06 |
Dear Sir I have received LAMA V4 on time 9 days from the time I order to CYPRUS u are proffessional and the web site is excellent',
next order will be Align and I was wonder if can make it with FUTABA 10C |
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| Customer from France |
2009-06 |
A big “Bravo” to the HELIPAL team. I placed order on Friday night the HM 4G3, programmable remote control WK2801 with some parts and I received them yesterday morning on Tuesday. The 4G3 is very lively and the transmitter is very easy to program. It also works with my Lama 2 without any problem. Delivery express and perfect. This micro RC helicopter is a real “100% ready to fly” helicopter. Not yet inverted fly. But I envisage as soon as possible when I shall "feel better" this fantastic 4G3 !! |
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| Customer from Australia |
2009-06 |
hi there Mr Lee
I was amazed at the spare parts backup for this model helicopter that your company sells
and have already ordered some spares and tools etc
I cannot explain how good it is to see such comprehensive service provided
I previously made purchases from bananahobby.com and thier backup for spare parts is terrible and in some cases non existant
I am still waiting on orders I made with them over a month ago and the latest email received from them only occoured when I threatened legal action against them for not fullfilling orders after accepting payment
That is why I found your company and commenced dealings with you
I am very pleased with your website's offerings and will recomend your company to all contacts interested
looking forward to the arrival of my helicopter and bits and pieces and will no doubt make further purchases in the future |
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| Customer from USA |
2009-06 |
I ORDERED ON MONDAY 5/25/09 RECEIVED MY ORDER ON SATURDAY 5/30/09 UNBELIEVABELE! KEEP UP THE GREAT WORK. JACKY LEE YOU THE BEST!!!!!!!!!5 DAYS DELIVERY TIME TO THE UNITED STATES. TOP NOTCH. MANY THANKS DON. |
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| Customer from Canada |
2009-05 |
Excellent packaging, half way around the world and it looks freshly packaged !
Tried out the controls and all is right on, tracking is right on too!
Charging batteries as we speak...
Will do business again, very fast shipping. |
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| Customer from Belgium |
2009-05 |
Hi Jacky,
I received my item in 7 days and in perfect conditions, thanks a lot for your perfect service !!! :D
The helivopter works perfectly and the transmitter to, i need some more material then see you soon for it.
Greetings from Belgium. |
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| Customer from United States |
2009-05 |
Jacky:
I received my Glass Fiber 450 Storm Helicopter yesterday. First, thanks for the super fast shipping and second, I own several 450 helicopters and this 450 Storm is impressive. After programming the transmitter and making some minor trim adjustments this helicopter is a beast, super powerful and steady as a rock. The rotor head speed is incredible and for the money this is one hell of a deal. Well made, strong, light, premium electronics and yet very responsive, my only regret is that I did not purchase the carbon fiber edition. Rest assured, Sir, I will be your customer in the future. Thank You very much for the excellent product and outstanding service. Keep up the great work!!! |
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| Customer from Netherlands |
2009-05 |
Dear Mr. Lee
Thank you for a fast delivery and I loved the gift. Since I am a beginner and the simulator hasn't worked out too well for me yet, I really needed the landing cross and you were thoughtful to put it in as a little extra! All looks complete and finally the customs didn't bother my package so it arrived fast and safe; because 2.4GHz is not approved here.
Have a nice day and I will recommend where ever about the site and service of Helipal.com |
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| Customer from Australia |
2009-05 |
Thanks Jacky I've received my helicopter and am very impressed with your business this is my second helicopter. First, your web site is clear and very easy to use - looks great. Your prices are very competitive, you post the items quickly and the communication with package tracking through customer accounts is excellent. All up yours is one of the most professional on-line businesses I have ever dealt with I will certainly recommend you to my friends. Thanks again |
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| Customer from United Kingdom |
2009-05 |
Hi sir, after alot of searching i found your's website. it's very nice to be and from last 3 years i am searching that kind of Helicopter . Anyway i dont have money to buy one helicopter from you. But whenever i earn money and whenever i get money i will buy must one Helicopter from you. That are very nice I LOVE IT.
Thank's Take care Bye. |
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| Customer from Germany |
2009-05 |
The HM 53Q3 arrived in only 4 Days!! I´m very impressed about it and i´m also impressed about the Chopper! It looks damn great and it flies outstanding!!! The same is for the 4G3! That small, cute and wild snake in the air is one of the greatest Things i´ve ever seen in my Life!
The Flightmechanism on the 4G3 and the HM 53Q3 always fascinates me everytime i look at it! I´m pretty sure that´s not gonna be the only two choppers i´ve ever ordered at Helipal.com! I wanna have ´em all!!! ;)
Great Job Jacky! |
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| Customer from Switzerland |
2009-05 |
Dear HeliPal,
I received my helicopter yesterday (in Switzerland). That was fast. Only 8 days! The heli was perfectly packed and it arrived in perfect condition. Excellent!
I'm very happy and will for sure shop again with you and refer my friends!
Thanks for your great service and greetings from Switzerland. |
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| Customer from Turkey |
2009-05 |
IN 1 MONTH I BOUGHT 2 HELICOPTERS AND MANY MANY SPARE PARTS FROM MY NEW FRIEND JACKY. SERIOUS SELLER, FASSSSSSSSSST SHIPMENT, YOU WILL RECEIVE EVERTHING YOU ORDERED. I WILL CONTINUE TO BUY FROM YOU MY FRIEND. THANKS AGAIN. |
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| Customer from Canada |
2009-05 |
Jacky,
Hope you are doing well.
I just wanted to let you know that the package arrived and everything looks good! I'm sure if it wasn't Easter holidays, the package would have arrived even sooner! I'm still quite impressed.
I will try out the helicopter in the next few days.
You were very responsive and everything arrived as you said it would. Fantastic customer service.
Take care and thanks again. |
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| Customer from Netherlands |
2009-05 |
I ordered my helicopter at april,6-2009 and within seven businessdays I received the package form HongKong! Very good service, and perfect delivery! Following the delivery status on the site from HongKong-Post works great!
Thank you very much and wishes you all the best with HeliPal.com. |
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| Customer from United States |
2009-05 |
I would just like to thank you for being a great company to work with. I enjoyed browsing your easy to read/navigate website and loved the shipping method used. My product got to me in 4 days! From Hong Kong to Los Angeles in 4 Days! Awesome. I have to just say thank you to all of you working with this great company and hope to purchase from you all soon!
Thanks again! |
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| Customer from India |
2009-05 |
I am a very satisfied customer ; excellent services ; excellent technical support ; heli copter nd its parts send very promptly ; I got my Big Lama in perfect tuned condition and is a source of great heli flying pleasure |
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| Customer from Brazil |
2009-05 |
I received my Lama 2 helicopter a couple days ago and I am very happy with it. It was a long way to Brazil but it came swiftly and arrived perfectly.
My only concern is that now I am already thinking on getting the second one!
Thanks a lot. |
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| Customer from Austria |
2009-05 |
The package has been delivered (after a customs holdup) and everything was right on board!!
I tested the Lama 2 immediately and was stunned that a so small helicopter can perform like that!!
The thing flies incredibly stable, even the tail seems to be glued into its positon in the air.
The battery is so tiny but lasts for almost 10 minutes!!
I even tried to fly the Lama2 outdoors - it performed breathtakingly as long as there´s no wind!!
Thanks, until later!! |
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| Customer from Germany |
2009-05 |
Dear Jacky Lee, my two helicopters arrives at april the 01. Thank`s for the fast sending. It only tooks 6 buisness days. The heli`s looks very great and fly amazing. I´m so happy. The next order i make it really with you. |
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| Customer from Argentina |
2009-05 |
Hello HeliPal!
i have just recived the helicopter, it´s amazing! it´s all rigth, redy to fly. thanks a lot. in a few months i will buy something from your webpage. you work excellent. i will recomend you. again, thanks, and best wishes. |
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| Customer from Spain |
2009-05 |
Hi there,
I’ve just got my new “Walkera HM 4-3B Micro Helicopter (Brushless 2.4G Metal Edition)” and I have to tell you that I asked for it three days ago!
Can you believe it? From Hong Kong to my home town is Spain in just three days! Jacky, this is really a good job!
I also want to say it looks fantastic. I haven’t got the time to try it yet, but it is really beautiful! I’m delighted with the experience so far!
The moment I try it, I’ll let you know my experiences!
Regards from Spain! |
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| Customer from United States |
2009-05 |
I just wanted to take a minute to say you guys are awsome! I have placed two orders with you guys and I have had perfect service, and exteamly fast shipping at a good price. Keep up the fantastic job. |
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| Customer from United States |
2009-05 |
I live in New Jersey, USA and must tell you that I have placed orders to California for my helicopters and parts and have not recieved them as quickly as I did from you in China! I am very pleased with the quality of your products, the quick service and the quality in which you package your products for shipment. Everything arrived as if it just came off the shelf. You will continue to have my business. Job well done. |
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| Customer from United States |
2009-05 |
great service..package was delivered in 5 days evrerything in tact..very satisfied |
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| Customer from Germany |
2009-05 |
I just wanted to take a minute to say you guys are awsome! I have placed two orders with you guys and I have had perfect service, and exteamly fast shipping at a good price. Keep up the fantastic job. |
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| Customer from Canada |
2009-05 |
Hello from canary isand, spain. My walkera creata 400 arrived in only 8 days and it´s ok. thank for all. i order more items in the future. I recomended helipal to my friends that you are very seriously. |
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| Customer from Spain |
2009-05 |
Outstanding!!! I give u a triple A . Next heli will be from Helipal. My
friends will know of well that you have attended my problem.
Thanks! Jacky.
from Spain |
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| Customer from United Kingdom |
2009-05 |
I previous been dubious about ordering online from overseas but I ordered a selection of spares for Walkera 4#3q on 11th March 09, received on 17th March 09 , everything as ordered, and in perfect working order, excellent service, great prices……….I would highly recommend using Helipal! |
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| Customer from Russia |
2009-05 |
I got my order today (( T H A N K Y O U )) the box was in great shape !!!! charging bat. as I type cant wait to see if it will fly !!! I will let you know !!! and thank you again.
I was kind of scared people told me that I was nuts to order something from over seas because it would be junk !!! you and helipal proved then WRONG thanks again Larry
P/S it only took 1 day longer then what I order from CA. !!!! You guys are G R E A T !!! and I will deff. order from Helipal agan !!!! |
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| Customer from Germany |
2009-05 |
thanks for all! the helicopter came fast to me and looks great!
i order more in the next time!
thx and greats from germany |
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| Customer from United States |
2009-05 |
thank you for all the excellent customer service. Another thing is, I definately will recommend you for anyone who shows interest in my hobby. |
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| Customer from Australia |
2009-05 |
Hi Jacky,
Received item today and happy with everything, thank you for your excellent service. Will deal again.
Cheers! |
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| Customer from Germany |
2009-03 |
thanks for all! the helicopter came fast to me and looks great!
i order more in the next time!
thx and greats from germany |
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| Customer from France |
2009-03 |
Hello and thanks a lot from France, i've got my order in time.
4 days : Bravo :-) |
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| Customer from Australia |
2009-03 |
I would like to thank you on your very, very speedy reply. I am new to buying things online, and after further inspection, I have noticed exactally what you have said about the e-check clearing.
I have a friend that introduced me to your Walkera brand of helicopters, and I have grown very fond of the RC helicopters. But the reason for this message is to congratulate you on excellent customer service and a very timely response. Most places/people I have dealt with are either very slow, rude, or not very helpful. From my personal experience so far and my friend's testimony, I would have to rate you guys very high on every aspect. I will be writing a testimonial as soon as i receive my helicopter.
Again, thank you for all the excellent customer service. Another thing is, I definately will recommend you for anyone who shows interest in my hobby.
Have a great day |
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| Customer from Australia |
2009-03 |
Hi Jacky,
Received item today and happy with everything, thank you for your excellent service. Will deal again.
Cheers, |
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| Customer from Spain |
2009-03 |
Hello Jacky, thanks for your help,now everything is o.k.
I hope to order you again very soon. |
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| Customer from Italy |
2009-03 |
Thanks for the excellent service.
I received the material ordered on time ahead of schedule.
I was very good at buying the products your company very soon and will buy other products from you.
Thanks again for the excellent service |
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| Customer from Austria |
2009-03 |
Hi There, I Just got my 2 Walkera 4G3 heli's. The delivery time is AMASING fast, Thanks werry fast delivery. |
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| Customer from United States |
2009-03 |
Thank you very much !!!! I cant believe it !!!! before I found u people I ordered the same thing from another company ( that in the usa ) and it has been 3 weeks since I place my order and still nothing if your order gets too me first I will tell every one about your service . I still will
And your customer services is TOP NOTCH I have tried to contact the other co. and get a run around !!!
I have a business my self and in today economy service can make you or brake you
thanks again I will need other things later and you will be the first co. I will ck with.
have a great day |
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| Customer from Italy |
2009-03 |
Hello Jacky Lee,
I am a returning customer, I wanted insormarti I received the package today, all content is affixed.
I started working on the settings blade and now I have only committed to do that fly well.
The helicopter is amazing I wanted to compliment you and I hope to buy more equipment you are reliable and fast shipping.
I offer cordial greetings |
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| Customer from South Africa |
2009-02 |
I just want to express my satisfaction regarding the speediness of your delivery process.
From the day I received the shipment confirmation to the day I got the notification from the post-office to come and collect my two helicopters I ordered, was 5-days!!
It takes longer for local items to reach me via online purchasing than ordering these helicopters from the other side of the planet!
Thanks guys, and well done on the best website by far when it comes to these toys. I hope Helipal will sell more items in future, like the simulators and helicams etc.
Watch this space.... |
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| Customer from Cyprus |
2009-02 |
I find your web-site the best...
Whenever I had a question, you replied back answering, helping me very fast.
Your shipment arrives fast and everything in good condition, within 6 days. I am very satisfied with you.
Keep up this nice work. |
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| Customer from Spain |
2009-02 |
Thank you very much. This is what demonstrates that helipal is a really good shop.
We're really happy with you. You will probably recieve a new order for a heli in the future. |
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| Customer from Israel |
2009-02 |
i've recieved the battery and a grips for my 4G3.
i want to thank you, for your great service, i'm very happy that i purchased my heli from your store.
you provided great care and service, thank you very much, i will be happy to continue purchasing from you in future.
have a nice day!!! and wish you best in buisness.
in case you are not an owner of the store, please forward this letter to your boss.
he must apriciate workers like you and give you a salary raise, as you make his customers happy and this fact brings customers back in the future meaning more money for buisness. |
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| Customer from France |
2009-02 |
Hello, I have received today the receiver.
It works perfectly , thank you for the quick and safe delivery . |
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| Customer from Indonesia |
2009-01 |
Woo.... this is more than big surprise...
I've recieve my micro tool this day.., actualy it's arrived in saterday, but my office boy just give it to me this day...
I'm realy happy now.., you send me all I need
Thank you very much.. |
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| Customer from Germany |
2009-01 |
The purchased Walkera HM 60B Helicopter (2.4G Metal Edition) has arrived. As you've said it has only ten days needed flight from Hong Kong to Germany.
The package is without harm. Everything o.k. I am very happy
Thank you very much!
I will be glad of you, if necessary, other things to buy.
Nice greetings from Germany |
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| Customer from Belgium |
2009-01 |
Would like to thank you for your good service. The 14 of January, I orderd with you a Walkera 4#3Q.
Today Saturday 24 January, my package arrived in good condition.
Did my first two flights, right out of the box, and I'm amazed, this little beauty is a marvel to fly. It looks good too, it's even more beautiful in reality, than on the pictures.
Thanks again, and looking forward to buy from you in the future.
Greetings out Belgium |
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| Customer from Mexico City |
2009-01 |
I received my Lama V4, Dauphin and Comanche the last friday. All the products were delivered in perfect conditions. In the future I will buy more models. I'm very happy with your service. Thanks a lot. |
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| Customer from United States |
2009-01 |
Jackie,
Thank you so much for the fast process and shipment, I am impressed. |
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| Customer from France |
2009-01 |
I received my order today and I am completely satisfied with the supply chain organisation for the delivery of the helicopter. It is running very well. nice toy really !
Congratulation to you and your company.
Happy new year 2009 |
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| Customer from France |
2009-01 |
just to say "thank you" for the parts.
All is OK.
I recommend your site to my friends.
thank you mister Jacky Lee. |
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| Customer from Australia |
2008-12 |
I received the package today. Thankyou for the service. I will try and fly it tomorrow.
regards,
bxxx |
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| Customer from United Kingdom |
2008-12 |
Hi would like to say thankyou for a very efficient service i live in the uk ,placed my order for Walkera 4g3 on the 7-12 08 and recieved heli on 17-12-08, also placed order for spares and eveything is in the box.Thankyou once again for a speedy service keep up the good work.
Mr Dxxx Sxxxx |
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| Customer from Chile, southamerica |
2008-12 |
Dear Jacky
The product I bought order umber xxxxx, arrived very fast and in good condition
The hard blades are very very good
I will buy another items to your company in the future.
thanks a lot!!
Bye
Exxxxxx |
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| Customer from United Kingdom |
2008-12 |
Got the Heli yesterday - super considering its come all the way round the world!
Thanks!
Pxxx Cxxxxxx |
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| Customer from United States |
2008-12 |
Mr Jacky Lee ,
Thank You and Merry Christmas !
I will definently use helipal in the future.
jxxxx pxxxxxx |
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| Customer from United Kingdom |
2008-12 |
Hi Jacky
Just letting you know parcel arrived this morning in good condition parcel not damaged All present and correct
Regards
Gxxxx |
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| Customer from France |
2008-12 |
Sir,
The package arrived today in perfect condition.
Everything is all right.
Thank you very much.
P. Bxxxx |
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| Customer from Turkey |
2008-12 |
Mr. Jacky LEE
thank you for eweryth?ng,
l like your web site end your shopping system.when l need something l will connect with you again,
nece to shopping with you, see you again.!
mxxxxx oxxxxx |
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| Customer from Sweden |
2008-12 |
Fantastic!
I am amazed!
All parts where there, niced packed!
I am super happy now!
Thanks a million!
Long live HELIPAL!!! |
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| Customer from Netherlands |
2008-12 |
Yesterday both the models have arrived in a fine condition.
Today all the batteries are loaded, now up for the first testflight Thankx Wxx Pxxxxxxxxx |
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| Customer from Germany |
2008-12 |
Hello Mr. Lee
i received my heli on Friday the 13.11.2008. i want so thank u for fast delivering , all Parts was delivered and in good Conditions, and the Heli flight right out of the Box.
I will recommend ure Site to my friends.
excause my bad english.
Best regards Dxxxxx Hxxxxx |
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| Customer from Israel |
2008-12 |
Hello Jacky
I alredy got the heli thank you very much.
I very satisfied from your shop and will continue buy ther in the future.
Thanks.
Ixxx Sxxxxxxxxxx |
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| Customer from Austria |
2008-12 |
Hello "helipal" - Team,
Thank you for the perfect shipping.
The products was in the best quality and safer shipped.
I am very happy.
I'll be back with you order, perhaps even the Walkera creata 400. :)
Thank you very much.
Best greets
Lxxxx |
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| Customer from Germany |
2008-12 |
Hello
The parcel arrived thursday by my sister. It is a very good helicopter. Thanks for this very good support. If someone want such a model I will give him your adress. Everything was perfect. Congratulations.
Greeting Dirk
Dxxxx Sxxxxxxxxx |
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| Customer from Japan |
2008-12 |
Dear Mr. Lee
The new receiver has just arrived.
It operates with no problem.
I thank you very much for your kind treatment.
Sincerely yours,
Txxxxxx Nxxxxxxx |
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| Customer from Portugal |
2008-12 |
Thanks for this email,
No questions, just a line to compliment you on care shown so far. The tracking coding is excellent, and your confirmation of despatch very helpful.
Thanks again
txxxx bxxx |
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| Customer from Norway |
2008-12 |
Hi!
My package arrived today, ( Friday ).
Thank you very much for excellent service!
Definitely buying from you again!
Thank you!
Hxxxxxx Oxxxxxx Jxxxxxxx |
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| Customer from Venezuela |
2008-12 |
Hi, I received my new Heli just 7 days after order it!! It must be some kind or record here in Venezuela (venezuelan postal service is a ....) Thank you very much, I will be your client forever..
Gxxxxxx Axxxxxxxx
Margarita Island
Venezuela. |
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| Customer from United Kingdom |
2008-12 |
HI to all at helipal.com
just a quick thanks for the fast delivery of the walkera 3#4B grate little helicopter.very well packaged.
look forward to doing more business with you..
thanks again.
regards
Jxxx vxx bxxx |
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| Customer from Canada |
2008-12 |
I received my parcel in 5 days. that is very amazing. Thank you very much.
your friend in, Ontario Canada, Gxxxx Gxxxxx. |
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| Customer from United Kingdom |
2008-12 |
Hi, Just let me say, Thank you very much for your fabulous service and extremely fast and efficient service,I received my item in the post today, WOW...!
Oxxx |
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| Customer from New Zealand |
2008-12 |
Dear Jacky,
Thanks, the order (1 x Belt-CP (Yellow) Body Kit) arrived very quickly.
Best regards,
Mxxxxx |
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| Customer from United Arab Emirates |
2008-12 |
hi
i got the package, all good thank you i will shop with you soon
axxx |
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| Customer from Brazil |
2008-12 |
Dear Jack !!!
I receiced my item, just in time.............!!! Walkera 5G4Q3... I love it,I love it.............This is wonderfull, thanks......
Axxxxxxxx Fxxxxxxx |
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| Customer from Germany |
2008-12 |
Package received. Great toy.
Thanks
Txxxxx Hxxxx |
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| Customer from Austria |
2008-12 |
Jacky,
Just wanted to letyou know, that the packet has arrived in time and in perfect health, Thanks again for the professional manner of processing my order. I simply cannot wait to try my heli
best regards
Nick |
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| Customer from Canada |
2008-12 |
Thanks for the great service! I received the package here in Vancouver after only 6 days including the weekend.
Pxxx Mxxxxxxx |
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| Customer from Netherlands |
2008-12 |
Hi Jacky,
Package has arrived, good job.
Flew heli today - big fun.
Thank you,
Rxx |
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| Customer from Australia |
2008-12 |
Thanks Jacky for the fast response. I am looking forward to receiving the new Heli, but would like to say that I am very impressed with your business. First, your web site is clear and very easy to use - looks great. Your prices are very competitive, you post the items quickly and the communication with package tracking through customer accounts is excellent. All up yours is one of the most professional on-line businesses I have ever dealt with I will certainly recommend you to my friends.
Thanks again
jxxx |
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| Customer from Slovenia |
2008-12 |
Thanks to send me spare parts for my belt CP helicoper so quick, I got it in 3 days from order!
I am loking forward to order other parts from you!!!!
Best regards from Slovenija!
Rxxxxx |
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| Customer from Hungary |
2008-12 |
Hello
Both packages have arrived.
Everything is OK.
Thank you beautiful.
Best regards. |
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| Customer from Canada |
2008-12 |
Dear Jacky,
Thank you once again for the great service. I received the receiver for my walkera and all is good. I look forward for doing more business with you in the near future.
Sincerely,
Mxxxxxx |
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| Customer from Norway |
2008-12 |
Hello
Just thought I would send a big thanks for the handling of my order for the Walkera 4#3B heli.
- Great delivery ! 4 days delivery on the door to the other side of the world :-)
- I think you have reasonable prices
- Marked as "gift" made no customs to be added
- writing very "sloppy" for customs value, made the custom not to bother to much I think.
- The heli is just what I had hoped for (after testing several others on the marked). I needed a serious indoor traning heli for my to practice full scale for my Nexus 30 nitro copter. Even if this is a bit unstable, it's great practise....
I have showed this heli to several RC friends, recommended your site, and I will be very supprised if you don't receive an order for one or more to Norway/Trondheim soon......
Best regards, happy customer in Norway
Kxxxx Lxxxxx |
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| Customer from Germany |
2008-12 |
Hallo Jacky,
The recipient has arrived. Did it easily. Works fine. Thank you for your help and effort.
Best Regards and all the best
Sxxxxxx Hxxxx |
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| Customer from France |
2008-12 |
Good afternoon
I've received to day my order all is ok i think,thank you so much for you for that.Have a good day
Pxxxxx Sxxxx |
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| Customer from United Kingdom |
2008-12 |
Package arrived today.
Thank you for your 1st class service.
A pleasure doing business.
Regards
Dxxxxx |
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| Customer from United Kingdom |
2008-12 |
Hello Jacky,
I can only say "WOW"!!
My order arrived this morning,(Tuesday)
Thankyou so much for the excellent service.
Regards,
Kxxxx |
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| Customer from Slovenia |
2008-12 |
Dear Jacky Lee
Today I receive the package. They will serve good so thanks again.
Mxxxx Rxxxxx |
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| Customer from Israel |
2008-12 |
unbelievable !!
It's the second time that i've ordered from you and it's also the second time it's arriving in one week !!!!
tanx ! love your site ! |
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| Customer from France |
2008-12 |
Hi Jacky,
The package is well arrived, on time, and it is famous, I will certainly buy another with some accessories just after the vacancies.
Sincerely
Jx Sxxx |
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| Customer from Sweden |
2008-12 |
I am happy with your prompt delivery and friendly service! :-)
Thank you very much for a nice deal.
Best regards,
Jxxx Hxxxxxx |
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| Customer from Netherlands |
2008-12 |
Today i got my package. Thanks a lot for this great service. This is realy fast!
The heli is much more difficult to fly than a coaxial model of this size but it will work/fly! ;-)
Again, Thanks for this service!!!
With regards,
Mxxxxx Dxxxxx |
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