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Helicopters |
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| 1. Why choosing HeliPal.com? |
All helicopters are well-tested and calibrated by HeliPal.com
A helicopter wihtout calibration and adjustment cannot hover. We would like to send our customers helicopters that is well-balanced. That's why we take good care to calibrate all helicopters we sold. It is time consuming. Our RC helicopter experts spend about 15 to 30 minutes to test/calibrate/adjust each single helicopter before shipping. We really want our cusomters to receive helicopters in good condition and enjoy them.
Fast Delivery
We have the fastest processing time on the market. Most orders can be processed and shipped within 1 business day. Many online sellers send your package in 5 to 15 business days that is too slow for our standard. Take a look at the comments of our customers and you will know how fast is our shipping.
Worldwide shippiing
Many online seller only ship their product to a limited district. We ship worldwide.Take a look at the comments of our customers and you will found that our customers are come from different countries.
Very Competitive Price
We have good relationship to manufacturer and we got a lot of stock from manufacturers directly. That's why we can offer very competitive price.
Good Service
We takes good care to our customers and the products we sold. We belive that this is the only way to build up long term relationship with our customers. If you have any question(s), please kindly let us know. We will try our best to answer you. Our e-mail address is info@helipal.com |
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| 2. Where are Helipal.com from? |
 We are located in the logistic center in Asia - Hong Kong, not China mainland. Hong Kong have the best logistic system, airport and postal service in Asia. Hong Kong Post is very high in efficiency and effectiveness. We have shipped thousands of parcels to countries from all around the world. Not a single parcel has missed or damaged in Hong Kong posting system. over 90% packages can leave Hong Kong in 1 or 2 business days. Many customers reported that they get our parcel faster than the parcel they ordered from their country. |
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| 3. Are all products in stock? |
Many customers have asked this question because they have bad experience before. They have ordered somethings from other online shops and paid for that. However, all they got is an e-mail claimed that the products they wanted are out of stock. They have to wait for a long time to get their the items they want. It takes 2 to 4 weeks.
All products in our web-site are in-stock. Products that are out-of-stock have been removed by our system automatically. You cannot order them or even see them in our web-site. |
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| 1. Does Helipal.com ship to our country? |
 Yes, we ship worldwide. We have experience in shipping parcels to customers from all around the world. |
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| 2. How long can I get my parcel? How much is the shipping cost? |
 Our system can calculate the estimated delivery time and shipping cost after you have selected product(s) and your location.
We process your orders as fast as we can. It mostly takes less than 1 business day to process and ship your orders. Some customers reported that some online sellers spend over 5 business days or even 2 weeks to process an order. It is too slow for our service standard. According to our experience, over 95% parcels can reach our customer on time. Less than 5% parcels may experience a postal delay or customs inspection. No one can guarantee the shipping time because it invloves some factors that no one can control. |
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| 3. The customs in my country are ''very nice''. Can I get the package without any problems? |
 We have sent thousands parcels to our customers from all around the world. We have experience to minimize potential problems. If you have any special requirement, please kindly let us know.
According to our experience, over 90% parcels can reach our customers ontime. Less than 10% parcels may experienced a postal delay or customs inspection.
Our customers in the following countries have reported some shipping problems. Here are the summary.
For customers in Egypt, please do not order any radio equipment(eg. a Readt-To-Fly helicopter, rc transmitter...) because parcel with radio equipment is not allowed for your customs.
For customers in Italy, please do not select EMS Speed Post if your parcel contains any battery. Your delivery agent of EMS SpeedPost works so hard to check every parcel.
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| 1. How to Change Mode for WK2401 Transmitter |
| Please see our youtube video : http://www.youtube.com/watch?v=A-pVtprj38Q |
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| 2. How to Change Mode for WK2402 Transmitter? |
| Please see our youtube video :
http://www.youtube.com/watch?v=g6VQwUUa5HY |
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| 3. How to Change Mode for WK2801 Series Transmitter |
| Please see our youtube video : http://www.youtube.com/watch?v=Xbj236TFTgs |
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| 4. Setting up Pitch Curve for CP Helicopters (Collective Pitch Helicopters) |
Step 1 : Safty Check
Always check the the parts that rotates, try to shake and pull the Main Blade Holder and the Flybar Holder, make sure they won't loosen and dissemble during the flight.
Step 2 : ALWAYS!!! Always unplug the motor wire before adjusting anything
Step 3 : Turn on transmitter and connect heli battery
It's time to adjust pitch curve for Hovering, you need to turn on the Transmitter and the Helicopter, be ware that you have unplugged the Motor first, this is important!
Step 4 : Goto Pitch Curve setting page
Make sure your are at Normal Mode, make sure pitch curve is the default linear, that is a 45 degree straight line, just like the photo. Parameters should be 0%, 50%, 100%. When you move throttle stick, you should see the Main Blade angle will become an angle at -9 degree (0% throttle), +2 degree (50% throttle) and +10 degree (100% throttle).
Step 5 : Make a Neutral Position to the Rotor Head
Move the Throttle Stick back to 50%, you need to neutral EVERY thing on the rotor head
at horizontal position except the 3cm long metal swing arm connecting the main blade holder, the short end should be little bit pointing upward. Make sure the Main Blade angle is +2 degree at 50% throttle. For push rods length of Storm 450, please refer to the photo below.
Step 6 : Setting Pitch Curve for Hovering
Normally, all Collective Pitch Helicopters (CP Helicopters) can hover at +5 degrees pitch angle. Which means, when we move the throttle stick at about 50%, the pitch angle needs to be 6 degrees, right?
So, how do we do it?
The answer is, we start from the beginning. Usually, all Helis will have "Suggested Pitch Curve for Normal Mode and 3D Mode", in this case, our helicopter is the "Storm 450", according to manual, it was suggested to follow "-2, +5, +10" pitch angle, we can understand it as "Negative 2 degrees at 0% throttle, Positive 5 degrees at 50% throttle and Positive 10 degrees at 100% throttle". We will use this suggestion.
So let's get started. Set the Pitch Gauge at negative 2 degrees and put it on one of the main blade. We need to make sure the Throttle Stick is at 0%, then we adjust the first Pitch point until the top edge on the Pitch Gauge line up with the Flybar (yes, we use our eye to check the accuracy). You will find that the first Pitch Curve point should be around 42%-44%.
Then, we set the Pitch point number 3. This is the "Hovering" point, or what we call the 50% Throttle point. We need to adjust it to +5 degrees blade pitch. Set the Pitch Gauge to +5 degrees and use the same eye to check the accuracy, you will find that the first Pitch Curve point should be around 71%-75%, just like the following Photo.
Lastly, set the highest Pitch point, according to the manual, it should be +10 degrees, so follow the same steps above. You will find that the first Pitch Curve point should be around 95%-100%.
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| 5. What should I choose? Mode 1 (Right Throttle) or Mode 2(Left Throttle)? |
Let's take a look on how to play a RC Helicopter:
95% of our customers have chosen Mode 2 (Left Throttle). It is the standard for most countries in America, Europe, Africa and Australia.
5% of our customers have chosen Mode 1 (Right Throttle). They mainly come from Japan and some countries in Asia.
If you are a beginner, we recommend Mode 2 (Left Throttle).
What's the different? For some advanced 3D flgiht action, using mode 2 is easiler than mode 1. |
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| 6. What frequency should I choose? 2.4GHz, 72MHz, 35MHz or 36MHz? |
 Each country has its own radio law.
- 2.4GHz is your best choice. It is suitable for the radio law of all countries.
- 72MHz is designed for most countries in America such as USA and Canada.
- 35MHz is suitable for most countries in Europe and Africa such as UK and South Africa.
- 36MHz is specially designed for Australia.
Please select the correct frequency according to the standard of your country. You can select ''Let us choose the correct frequency for you'' if you are not sure. |
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| 7. I am new to RC Helicopter. Any advice? |
 RC Helicopter is much more difficult to control than a RC car. You have to control the helicopter in 3 dimension and 4 directions (including up/down, left/right, forword/backward, rotate clockwise and anti-clockwise) at the same time. A hovering helicopter in the sky is affected by wind and many factors. If you don't know how to control it, you may crash it.
If you are completely new to this hobby, do not start from a high performance 3D helicopters. You will crash them in 5 seconds. Walkera 5#10, Lama 2 and Walkera 53#1 are the best choices for beginners. Thanks to the well designed coaxial counter-rotating blades and stabilizer, they are very stable and easy to control. They are strong and do not break easily. You can get their parts easily in low price. They are easy and cheap to repair.
If you can control your co-axial helicopter, for example, you can hover the helicopter in the air, move it up/down, forward/backward, left/right, you can consider a helicopter with tail rotor. They are better in performance. Walkera 4#3B is the best choice for you because it is relatively strong and do not break easily.
Reapir, calibration and adjustment are parts of the game. Many advanced users spend hours to calibrate their helicopters to get perfect flight. If you do not want to fix it and calibrate it yourself, do not start this hobby because you will be disappointed. The learning curve of RC helicopter is lengthy but it is really very fun when you get used to it.
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| 8. Does the power adopter of the battery charger suitable for my country? |
 We will send you the correct power adapter according to the standard of your country. If you have any special requirement, please let us know in the comment box in checkout session. |
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| 9. Can two RC helicopters in same frequency range (eg.72MHz) fly together? |
Yes, hundreds of helicopter can fly at the same time with 2.4GHz. If you are worry about this, 2.4GHz radio system is your only choice.
If you are using 35Mhz, 36Mhz or 72Mhz, you can fly them together if their channels are not the same. There are many channels in each frequency range. For example: a helicopter in 72.81MHz does not interfere with another helicopter in 72.19Mhz.
If you have ordered 2 helicopters at the same order, we will send them in different channels so that you can fly them together without interference even they are both 72MHz.
If you already have a helicopter and want to order another helicopter from us, please write down the existing frequency/channel of your helicopter in ''Comment'' box in checkout page so that we can send you the helicopter in another channel. |
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